Collision Center Reviews

Crash Center Reviews

Enjoyable workplace. Lot's of finding out chances. Seems like you remain in college the entire time but making money to execute and practice what you are being taught. Plenty of opportunities for advancement. Competitive pay and benefits. Blesses you with a lot of gratification.


Needed to fix my front and rear bumper through my insurance coverage and discovered that they specialized and trained by numerous German vehicle makers. This is the location to go for crash repair work if you have an Audi. Paula was the individual assisting me for the entire process. She was prompt in addressing concerns and constantly got the phone. They did a fantastic job dealing with the insurance and made the whole procedure easy and very smooth. She also detailed my cars and truck which was over and beyond. I needed to return months later for some warranty work due to loose plastic trimming and Paula looked after it without delay. Without a doubt, the finest place for body repair especially if you have Audi. Volkswagen likewise utilizes them prior to sending their vehicles to dealerships after they arrive from the factory.


Roswell Collision Center

After 10 years as a vehicle body and service center in Arlington, TX, we think we have actually earned quite a bit of appreciation from our consumers. We're sure that you'll want to leave a positive review after we have actually completed working on your vehicle's exterior, engine, or interior. Why do not you contact us right away for an estimate or to talk about body work, paint jobs, engine work, and even classic automobile restoration?


collision center

My Porsche was in an accident, but thankfully Katelyn and Robert at Sterling Collision were there to assist make sure it was fixed and returned as if it was new. Katelyn and Robert are exceptionally great at what they do, and they take pride in their tasks. They communicated extremely well throughout the entire process of the repair, even if it was bad news. I would extremely recommend Sterling Collision for the work that they did, and for the expert individuals they employ.


Went here as one of AAA suggestions. Could not be happy with the ended up work. Took a little longer than I prepared for however that was due to their high requirements. Tiffany was fantastic with interacting updates. Extremely satisfied.


Just recently completed the 2nd check out for my Audi RS5 in a little over a year. After the first, really comprehensive particles damage, I was going to trade the automobile but the work carried out by Sterling was so great that I entirely U-turned and it resembles new and a "keeper". A current minor rear end repair left me with no concerns about the pearl impact Audi paint surface match or certainly any process they required to do, after the first experience. This location would be pricey if by yourself dime however as you can go where you pick for insurance moneyed repairs, don't go anywhere else with your Audi, Bentley, BMW, Lambo, Porsche. Props not just for Robert and Katelyn at the customer dealing with end, but likewise for the folks doing the fantastic deal with the cars behind the scenes.


We have actually had nothing however outstanding serivce from Roswell Collision. They constantly go above and beyond exactly what we have brought our automobile in for. We are repeat customers and would not think about going anywhere else.


Unacceptable and unrecommended body store. Despite the satisfying body work, there are a lot of unfavorable factors that leave me not able to recommend Sterling Collision to fellow Yelpers-- inappropriate turn-around time, over-inflated prices, and absence of client service: 1) ** Long Turn-around time ** I worked with Jeremy. It took 8 weeks for Sterling to fix my vehicle. Other stores quoted me a 2 week turn-around time to do the very same work. Against my much better judgement I went with Sterling who initially estimated me 4 weeks. I assumed the additional two weeks' time at Sterling versus other stores would make sure a better task. I was wrong. 4 weeks soon became 6 weeks ... 7 weeks ... then 8 weeks. After the 5 week mark I began to ask about about the status of the car-- I was offered the exact same excuse on three different events: "the car is being buffed out." Seriously? For 3 weeks? What this comprehensive period amounts to in dollars: 8 weeks of a cars and truck rental (tiniest economy cars and truck) runs an extra $1800 plus fees and taxes. I can comprehend leasing a car for 2 weeks-- however two months is undesirable. Their process: As soon as you drop off your automobile, they tear down your vehicle so you cannot change your mind. Then they let it being in the purchase 7 days while they "process documents." A week later on they order the parts which takes 3 days to show up. They proceed to work on your vehicle ... as their personnel likewise works on other vehicles. If your automobile is not a Maserati or Ferrari it is not a top priority. This procedure translates into months of waiting and waiting with automobile rental expenses piling up on top of their currently inflated repair costs. 2) ** Over-inflated Prices ** Other stores priced estimate one third of what Sterling charges. In truth, when Sterling saw my independent appraisal expenses, they padded another $4400 on top of the composed appraisal without significant reason. To be reasonable, the independent appraiser did alert me that Sterling is well known in the industry for over pumping up the repair work expenses, yet I figured I 'd pay a little more cash for much better outcomes. Was their body work good? Sure. I can't complain. Was it worth the additional time, cars and truck rental, and body work costs? No. There are numerous other body stores who do similarly great. 3) ** Lack of Customer Service ** Dropping off ones vehicle is a cinch. The check in process goes unhitched. It's getting your automobile back where the issues begin. Once I dropped off my vehicle I never ever heard back from the service representative. After 4 weeks I was the one who had to call to learn how the repair works were going. I was informed it 'd be all set the next week. The next week came and I was the one to call again. No proactive initiative on Sterling's end to offer updates as other body stores do. I was informed once again that they required a few more days. This went on again the next week. I called yet once again. There is an absence of interaction in between the shop and the customer. I discovered this as equally aggravating as the prolonged repair work time and overinflated repair work expenses. Bottom line: This location is probably a charming place for Maserati and Ferrari owners. However for BMW, Mercedes and Audi owners Sterling is a problem. Be forewarned.


Sterling Collision Center center and the personnel who operate this location are top notch! Individuals are friendly, information oriented, considerate, exceptional communicators, educated, and to top it all off the shop does high quality, thorough work worthy of my beastly M3. Reception gals have been well trained at not just greeting but likewise ways to make folks going through normally a discouraging and stressful life occasion feel safe and in the house. Mike and Tiffany are down to earth nice folks who own their craft when they take repair estimates, keep you in the loop on what's going on with the car, and deliver what they say they will do. The shop itself is outstanding - large, clean, professional. They offer a quick tour which I highly suggest taking to understand just how different this shop is than any other in the area. Whereas I hope I never need their services again, ought to another accident accompany my car, I know exactly where I am bringing it for repair!


It has been the third time I have been helped by STERLING COLLISION CENTER, LLC. I am a repeat customer because my experiences have been all good. From the reception of the lorry, communicating the information of the work, keeping me upgraded of the development, and providing the automobile as it was arranged. The quality is so terrific, that you could NOT guess what has been repaired. I dealt with Tiffany Carroll, besides that she is personalized, she is really educated of the effect an automobile damage might have. I strongly suggest STERLING COLLISION CENTER, LLC, Tiffany Carroll and her whole team to repair any damage a vehicle might have.


Crash Center Reviews

Our precious automobile was struck. After getting a recommendation from the dealer about Sterling, we took it there that same day. Two months in we finally get the cars and truck back, easy to understand thinking about the arrival time of the parts and the volume of other automobiles to be worked on. However, the quality of the work was exceptional. Then we saw a "small" error: the door that was changed was a different trim from the original one. After bringing this up with Paula, she made the effort to guarantee the automobile would be fitted with the appropriate door with a much shorter turn around time. They even fixed a few scratches on the hood, totally free of charge as courtesy. And now the vehicle is back in its pristine condition. Thank you Paula for meeting our needs as rapidly as possible.


Accident Center Honda

Just gotten my wife's Audi. Able to satisfy with Katlyn. She had been a tremendous help these previous 3 months. She was extremely valuable and was able to move through the insurance coverage headache. Client service was outstanding. The cars and truck looks and trips like a new car. Everybody in the lobby was considerate and extremely useful. Richard finished the documentation and discussed all the work that was done.


Reviews

I recently went to Sterling and dealt with Paula to fix damage on my A4. To start with, I had formerly gone to ICC Collision Centers at the recommendation of South Coast Audi, and it was a disaster to state the least. ICC was sluggish when I got my vehicle back, I needed to have them retouch some excess paint remaining, such a rookie error and absence of attention to information; they likewise ignored other standard directions. The Geico inspector Kareena at this location was not really practical or responsive. In the end, I paid more than my deductible due to political BS, incompetence, aversion to deal with each other, and bad customer care (Geico's end); I was likewise stuck in a rental beyond what Geico would cover due to that. This time, I went to Sterling at the recommendation of Audi in Mission Viejo. Night and day to state the least. Paula was fantastic to deal with and the Geico adjuster she dealt with was very timely and provided no trouble when authorizing supplements. The quality of work at Sterling was exceptional and I got a number of status updates a week. I will without a doubt return to Sterling if I require any future repairs.




Exactly what this extensive time duration amounts to in dollars: 8 weeks of a car leasing (smallest economy cars and truck) runs an extra $1800 plus charges and taxes. Their procedure: As quickly as you drop off your car, they tear down your cars and truck so you can't change your mind. They continue to work on your cars and truck ... as their personnel likewise works on other automobiles. Two months in we finally website get the cars and truck back, reasonable thinking Source about the more info arrival time of the parts and the volume of other vehicles to be worked on. The cars and truck looks and trips like a brand-new vehicle.

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